CMMI-SVC draws on concepts and practices from CMMI and other service-focused standards and models, including :

• o Information Technology Infrastructure Library (ITIL)
• o ISO/IEC 20000 Information Technology Service Management
• o Control Objectives for Information and Related Technology (COBIT)
• o Information Technology Services Capability Maturity Model (ITSCMM)

Knowledge of other standards and models provides a richer understanding of CMMI-SVC models and content.

As defined in the CMMI context, a service is an intangible, non storable product. CMMI-SVC goals and objectives are relevant to any organization concerned with the delivery of services.

The Services constellation contains practices that cover project management, process management, service establishment, service delivery, and supporting processes.