• ISO/IEC 20000 Services

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ISO/IEC 20000 standard helps Organizations provide the highest standard of internal or outsourced IT services, with a management system that ensures robustness, efficiency and responsiveness.

Your IT processes will be aligned with aspects of the ITIL approach, from the Office of Government Commerce (OGC), and you will receive an IT Management System that will cause minimal disruption to your Organization.

• The standard ensures that Organizations can achieve evidence-based benchmarks to continuously improve the delivery of their IT services.
• Having an IT Service Management System in place will enable your Organization to stand out from competitors because the system demonstrates that you follow international best-practice procedures.
• The Standard delivers a framework that ensures you get the most out of your external IT suppliers. Giving you greater confidence and improving your reputation.
• By having a more effective IT Service Management System, you can help drive the cost of IT and related services down.
• The standard provides independent proof that you ingrain good practices and are committed to an IT Service Management System that will deliver service excellence.