The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
Consultia has worked in a vast range of organizational environments and have earned a respectable best practice approach for IT service management in several areas.
Our consultants will provide you with a practical framework to identify, plan, design, deliver and support IT services for your organization. Consultia’s ITIL approach offers a range of benefits that include:
- o Improved IT services
- o Reduced costs
- o Improved customer satisfaction through a more professional approach to service delivery
- o Improved productivity
- o Improved use of skills and experience
- o Improved delivery of third party service